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Privacy PolicyCookie PolicyTerms And ConditionsDisclaimer of LiabilityReturn Policy

PRIVACY POLICY FOR RHOAN EQUESTRIAN

Effective Date: November 4th 2024

At Rhoan Equestrian (“Rhoan” Rhoan Equestrian” "we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.rhoanequestrian.com and purchase our clothing.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
  • Usage Data: We may also collect information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visits.

2. How We Use Your Information

‍We use the information we collect for various purposes, including:

  • To process and fulfill your orders
  • To communicate with you regarding your orders and inquiries
  • To improve our website, products, and services
  • To send you marketing communications, if you have opted in
  • To comply with legal obligations and protect our rights

‍3. Sharing Your Information

‍We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our website and deliver our products (e.g., payment processors, shipping providers).
  • Legal Authorities: If required by law, we may disclose your information to comply with legal processes or protect our rights.

4. Cookies and Tracking Technologies

‍We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

‍5. Data Security

‍We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

‍6. Your Rights

‍You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information
  • Withdraw your consent for marketing communications

To exercise these rights, please contact us at info@rhoanequestrian.com.

‍7. Changes to This Privacy Policy

‍We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

‍8. Contact Us

‍If you have any questions about this Privacy Policy, please contact us at:

Rhoan Equestrian
support@rhoanequestrian.com

‍COOKIE POLICY

Introduction

‍Welcome to Rhoan Equestrian. We are committed to ensuring your privacy and handling your data transparently and securely. This Cookie Policy explains how we use cookies and similar technologies to improve your experience when you visit our website, browse our products, and make purchases. By using our website, you agree to the use of cookies as described in this policy.

‍What are Cookies?

‍Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help us recognize your device, improve website functionality, and offer a better browsing experience. Cookies do not typically contain personal data, but they may be linked to information you provide to us.

‍Why We Use Cookies‍

We use cookies to:

  • Enhance your browsing experience and remember your preferences (e.g., items in your cart).
  • Gather analytics on how visitors use our website, so we can improve its functionality and content.
  • Tailor our marketing and advertising to your preferences, making sure you receive relevant offers and information about our equestrian clothing products.

Types of Cookies We Use

  1. Essential Cookies
    These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take on the site, such as setting your privacy preferences, logging in, or filling out forms.
  2. Performance and Analytics Cookies
    These cookies help us understand how visitors interact with our website by collecting information anonymously. This data helps us optimize our website for a better shopping experience.
  3. Functional Cookies
    These cookies allow the website to remember your choices (such as your region) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as saving wishlists or product filters.
  4. Advertising Cookies
    Advertising cookies are used to deliver ads relevant to you. They remember that you have visited our site and help us tailor ads that may be of interest. They also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

Managing Your Cookies

‍You can control and manage cookies in your browser settings. Most browsers allow you to refuse or delete cookies, but please note that disabling cookies may impact your experience on our website and limit certain functionalities.

‍Third-Party Cookies

‍We may use third-party cookies provided by partners like Google Analytics to gain insights into our website performance and understand our audience better. These third-party cookies are subject to their privacy policies, and we recommend reviewing those if you have any concerns.

‍Updates to this Cookie Policy

‍We may update this Cookie Policy occasionally to reflect changes in our practices or legal requirements. Please review this policy regularly to stay informed of how we use cookies.

‍Contact Us

‍If you have any questions or concerns about our use of cookies, please contact us at
info@rhoanequestrian.com.

‍TERMS AND CONDITIONS OF USE

Effective Date: November 4th 2024

Welcome to Rhoan Equestrian! By accessing or using our website, services, or purchasing our products, you agree to abide by these Conditions of Use. Please read them carefully. If you do not agree to these terms, please refrain from using our site or services.

‍1. Website Use

‍1.1. By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

1.2. You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others.

1.3. We reserve the right to refuse service, terminate accounts, or cancel orders if we believe that conduct violates these terms.

‍2. Products

‍2.1. All products offered on Rhoan Equestrian are subject to availability. We aim to display accurate product information, including descriptions, prices, and availability, but errors may occasionally occur.

2.2. We reserve the right to modify or discontinue products without notice.

‍3. Orders and Payment

‍3.1. By placing an order, you agree to provide current, complete, and accurate purchase information.

3.2. All prices are listed in $USD and include applicable taxes. Shipping fees, if any, will be added at checkout.

3.3. We accept payment through Visa, MasterCard, American Express, Discover, PayPal, Google Pay. Meta Pay, Shop Pay, Apple Pay. You agree to pay the total price at the time of order confirmation.

3.4. If payment is not authorized or is incomplete, we reserve the right to cancel the order.

‍4. Shipping and Delivery

‍4.1. We strive to process and ship orders as quickly as possible. Estimated delivery times are provided, but we cannot guarantee specific delivery dates.

4.2. You are responsible for providing accurate shipping information. We are not liable for delayed or lost deliveries due to incorrect address information.

‍5. Returns and Refunds

‍5.1. If you are unsatisfied with your purchase, please refer to our Return and Refund Policy for instructions.

5.2. All returns must be initiated within 14 days of the delivery date and meet the return eligibility criteria.

‍6. Intellectual Property

‍6.1. All content on this website, including images, logos, graphics, and text, is the property of Rhoan Equestrian and is protected by intellectual property laws. Unauthorized use of any materials on this site is prohibited.

6.2. You may not use any part of this website for commercial purposes without prior written consent from Rhoan Equestrian.

‍7. Limitation of Liability

‍7.1. Rhoan Equestrian is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website, even if we have been advised of such damages.

7.2. We do not guarantee that our website will be uninterrupted or error-free, and we are not responsible for any disruptions or delays.

‍8. Privacy Policy

‍Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

‍9. Changes to Terms

‍We reserve the right to modify these Terms and Conditions at any time. The most current version will always be available on our website. By continuing to use the website after any changes, you accept the revised terms.

‍10. Governing Law

‍These Terms and Conditions are governed by the laws of USA, Florida. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of USA, Florida.

‍11. Contact Information

‍For questions about these Terms and Conditions, please contact us at info@rhoanequestrian.com.

‍DISCLAIMER OF LIABILITY

Effective Date: November 4th 2024

At Rhoan Equestrian, we strive to provide high-quality riding apparel designed for comfort, safety, and performance. However, by using our website and purchasing our products, you agree to the terms outlined in this Disclaimer of Liability.

‍1. General Disclaimer

‍The information provided on this website is for general informational purposes only. While we aim to ensure that all content is accurate and up-to-date, we do not guarantee the completeness, reliability, or accuracy of any information, including product descriptions, pricing, or availability.

‍Use of this website is at your own risk. Rhoan Equestrian shall not be liable for any errors or omissions in the content provided on this site.

‍2. Product Usage Disclaimer

‍Our products are designed for equestrian use and other general activities. However, equestrian sports and related activities carry inherent risks, including the risk of injury or death.

  • Customers are responsible for ensuring proper use of all products.
  • Rhoan Equestrian is not responsible for any injuries, accidents, or damages that occur while using our products.
  • Apparel performance may vary based on individual use, environmental conditions, and maintenance.

We strongly recommend following all applicable safety guidelines and wearing appropriate protective gear during equestrian activities.

‍3. Website Functionality Disclaimer

‍Rhoan Equestrian does not guarantee that the website will operate without interruption or error. We do not accept responsibility for:

  • Technical issues, including but not limited to website downtime or system errors.
  • Viruses, malware, or other harmful elements that may affect your devices as a result of accessing our site.

‍4. Third-Party Links

‍This website may include links to external websites for your convenience. Rhoan Equestrian does not endorse or assume responsibility for the content, accuracy, or practices of these third-party websites. Accessing these links is at your own discretion.

‍5. Limitation of Liability

‍To the fullest extent permitted by law, Rhoan Equestrian and its employees, affiliates, or partners shall not be held liable for:

  • Indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
  • Losses related to data, revenue, profits, or goodwill.

If any provision of this Disclaimer of Liability is deemed invalid under applicable law, the remaining provisions shall remain in full force and effect.

‍Contact Information

‍For any questions regarding this Disclaimer of Liability, please contact us:

‍Rhoan Equestrian
info@rhoanequestrian.com

‍RETURN POLICY

Effective Date: November 4th 2024

At Rhoan Equestrian, we want you to be completely satisfied with your purchase. If you are not happy with your order, we gladly accept returns under the terms outlined below.

‍Eligibility for Returns

‍To qualify for a return, your item must meet the following conditions:

  1. Unused and Unworn: Items must be in new, unused, and unworn condition.
  2. Original Packaging: Items must be returned in their original packaging with all tags attached.
  3. Return Period: Returns must be initiated within 14 days of the delivery date.

Items that do not meet these conditions may not be eligible for a refund or exchange.

‍Non-Returnable Items

‍The following items are not eligible for return:

  • Gift cards.
  • Custom or personalized items.
  • Final sale or clearance items.

‍Return Process

  1. Initiate a Return:
  • Contact us at with your order number and reason for return.
  • We will provide instructions and a return authorization number.
  1. Prepare the Item for Return:
  • Ensure the item is unused, unworn, and in its original packaging.
  • Include a copy of your receipt or proof of purchase.
  1. Ship Your Return:
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Use a trackable shipping method to ensure your return reaches us safely.

‍Refunds

‍Once we receive and inspect your returned item, we will process your refund.

  • Refunds will be issued to the original payment method within 14 business days.
  • Shipping costs are non-refundable.

If the return is due to a defect or shipping error on our part, we will refund the original shipping cost.

‍Exchanges

‍If you would like to exchange your item for a different size, color, or product:

  • Follow the return process above.
  • Place a new order for the replacement item to ensure availability.
  • Once we receive your return, we will issue a refund for the original purchase.

‍Damaged or Defective Items

‍If you receive a damaged or defective item, please contact us at info@rhoanequestrian.com within 14 days of delivery. We will arrange for a replacement or refund at no additional cost.

‍Contact Us

‍If you have any questions about our return policy or need assistance with a return, please contact us:

‍Rhoan Equestrian
info@rhoanequestrian.com